Orders may be called, faxed or e-mailed into our corporate office. We contact the transferee the same day we receive the order. We follow up our phone conversation with an introductory letter explaining the vehicle relocation process. We guarantee each transferees pickup date. We also guarantee our delivery spreads. We send follow up forms to update you on the shipment status. Each vehicle is insured at no additional cost. Whenever possible, we clean the vehicle before delivery. On damaged vehicles there is NO deductible, dealing only with AutoRelocationPlus, Inc. We phone each transferee after their move to insure customer satisfaction and to fill out our Customer Survey that lets us know how we are doing. We provide client activity reports every quarter. We offer nationwide service to cover all of your needs.